Directorate of Public Services

The directorate is a separate organization in its tasks and internal organizational structure, divided into horizontal centers and regional offices.

Regional Transport Organization Offices under the management of the directorate are collaborating organizations working on behalf of the ordering Ministry that ensures the operation of national, regional and suburban passenger transport public services.

The directorate supports the ordering Ministry as a professional preparation analyst, decision support and proposal organization.

In the course of their work, they carry out the tasks of the controlled public service, in terms of efficiency and quality, at an expert level. In the field of public transport, they serve the interests of the ordering Ministry and the passengers who use them, and they also help with operational operation and service development.

The directorate has a direct working relationship with the central and regional government bodies, as well as other social organizations, municipalities, district offices, employers, educational institutions, civil and passenger law organizations, etc. through the Ministry that commissions national, regional and suburban public services. representatives and public service providers.

and suburban public services. representatives and public service providers.

The Directorate of Public Services provides:

• the quality control (SLA) of the activities of national, regional and suburban rail and road passenger transport providers in the framework of public services, as well as
• coordination of purchases for M3 vehicle category I and A class vehicles among the buses used for the provision of public passenger transport services.